Refunds
Thank you for shopping with EasyWebr. We strive to deliver high-quality products and a smooth customer experience. If you are not entirely satisfied with your purchase, we are here to help. Please check if your are eligible for a refund before completing the form.
Eligibility for Refunds:
- You must request a refund within 7 days of receiving your order.
- To be eligible, the item must be:
- Defective or damaged.
- Incorrect(wrong design, size, or colour compared to your order).
- Not received after a reasonable delivery timeframe (proof required).
Non-Eligible Refunds:
- Buyer's remorse (change of mind)
- Incorrect size ordered (Please refer to our size charts before purchasing).
- Minor differences in colour or placement due to the nature of print-on-demand production.
Proof Required:
- Please provide clear photos of the item if it is damaged or incorrect.
- Proof of order details may be requested.
Process:
- Once we receive your refund request, we will review the evidence.
- If approved, your refund will be processed within 5-10 business days back to your original payment method.
- In some cases, we may offer a replacement item instead of a refund.
How to Request a Refund:
Please fill out the form above.
We aim to respond to all refund requests within 1-2 business days.